Key Stats
- 4 Day / 5 Night Program
- 137 Attendees from Australia, USA and Canada
- 55 Salons Represented
- 3 Themed Evening Social Events
- 1 Full Day Bespoke Destination Experience
Event Objective
MBE is an industry renowned series of exclusive and inspiring business and personal development events for salon owners and their teams. At these events, Salon Partners get the opportunity to network with likeminded Salons at the forefront of the industry who are developing best business practices.
The purpose of the MBE Leadership Retreat is to provide information, inspiration, personal development concepts, initiatives, and ideas to increase Salon performance and profitability. The goal is to connect with our Salon Partners to provide the right environment and opportunities to further develop the skills to successfully drive growth, build motivation, and encourage creativity as well as being a platform for new business prospecting, by providing a program of experiences to attract and convert new Salons to Kao brands.
Event Specifications
- Destination – glamorous and luxurious that is inspirational to the calibre of attendees.
- Unique Experiences – to encourage creativity, build motivation and help develop personal and professional growth.
- Program – Providing well-balanced mix of educational / business content, glamorous social functions and free time whilst providing value for money.
- Bespoke Registration Portal – providing a personal touch for all attendees & staff.
Key Deliverables
- Event Budget – one overall budget in two currencies FJD and AUD for management of both incoming and outgoing monies.
- Critical Path – document outlining all event related deadlines to ensure the seamless execution of program and penalties avoided or reduced where applicable.
- Online Registration – to manage all aspects of the online registration including creating the online form, maintaining the database and liaising with attendees regarding their arrangements in accordance with the critical path deadlines.
- Accommodation Management – worked closely with the Hotel to ensure rooms were allocated as per the guests’ requirements and all attrition and cancellation policies were adhered to ensuring no unnecessary cancellations fees were charged.
- On-Site Event Management – The entire event was staffed and managed by The Event Gap with the help of a local DMC. The Event Gap staff were available and of service from the time the attendees arrived at the airport in Fiji to the time they departed the hotel.
- Post Program Wrap-up – complete reconciliation of the event budget; Attendee feedback collected via an online survey, as well as a detailed debrief report and corresponding meeting conducted with key stakeholders of the event.
Program Highlights
Malamala Beach Club
The entire beach club was hired out exclusively for our group for a full day, providing them with their own private oasis on pristine white sands, lined with vibrant coconut trees and surrounded by crystal clear turquoise waters of the South Pacific Ocean.
Our group arrived at Malamala Beach Club on a privately chartered luxury catamaran, where they were greeted by delicious tropical cocktails and the incredible voices of the beach club staff singing a traditional Fijian welcome.
Our group enjoyed the tropical sunshine both on land and water during their time on the island. They savoured delightful cuisine and beverages, all amidst the soothing melodies of island tunes, while the day gracefully transitioned into night under a breathtaking Fijian sunset.
Challenges Overcome
The participants are highly selective globetrotters, requiring us to maintain specific luxury standards to leave a lasting impression. Despite budget constraints, we managed to secure a destination and venue that fulfilled this essential requirement. Leveraging our strong supplier connections and fierce negotiations, we successfully hosted the event at the Fiji Marriott Resort Momi Bay. This exquisite hotel not only established the program’s ambiance but also served as a remarkable highlight in itself.